Security

What we do to keep your exchange safe.

Funds

The hot wallet holds only the daily payout limit; the rest sits on cold multisig addresses. Private keys never live on the web servers.

Data

Payment details, phone numbers and provider responses are encrypted at rest. Logs are stripped of personal data: card numbers and addresses appear only partially.

Access

Every staff action lands in a hash-chained journal, so a record cannot be rewritten afterwards. Critical changes need approval from a second person.

If something goes wrong

Message us on Telegram with your order id. Never send money outside an order, and never trust anyone claiming to be support who contacts you first.